We are currently moving our warehouse. Your order should ship out within a week to a few weeks. We do apologize for the delay.
Shipping charges on ArkivJazz are based on the weight, the number of items in your order, and the shipping method you choose. All shipping costs will be clearly calculated during checkout before you are asked to enter payment information and submit your order.
Orders are shipped Monday through Friday, excluding holidays. Often your order is shipped out the same day it was placed on ArkivJazz, depending on the time of day. Next Day Air and 2nd Day Air shipments will be sent out the same day if you have submitted your order by 12 noon Eastern Time. We do not use Saturday or Sunday delivery for Next Day and 2nd Day shipments (for example, a 2nd Day shipment that leaves the warehouse on Friday will be scheduled for delivery on Tuesday). We do not offer Express Shipping for addresses outside of the U.S.
Your order may be shipped from multiple locations, and delivered in more than one package. Our goal is to deliver the order to you as quickly as possible -- sometimes this means we will have the items shipped separately, rather than introducing a delay by consolidating the shipment.
You will receive an email notification when your order is shipped. This notification will include pertinent details about your shipment, including tracking numbers if applicable.
PLEASE NOTE: For orders shipped outside of the U.S., ArkivJazz is not responsible for customs charges, duties or taxes which may be applied to your shipment. These charges are the sole responsibility of the recipient.